Contact Us | Lauren's Hope

We're happy to answer any questions you might have.

Frequently Asked Questions

My bracelet doesn’t fit. Can it be resized?

We happily offer resizing for all Lauren’s Hope jewelry. Please see our Resize/Repair/Exchange page for more information.

My bracelet is broken. Can you fix it?

We offer repair services for all Lauren’s Hope jewelry. Please see our Resize/Repair/Exchange page for more information.

Where is my order?

Please visit our Order Tracking page for status updates on your order.

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In order to maintain your privacy, we do not automatically opt our customers into registered user accounts. In order to sign up for your registered user account, please click here.

1.800.360.8680
1425 Swift St.
Suite 100
North Kansas City, MO 64116
8am to 4:30pm (CST)
Monday-Friday

It is important to engrave the pertinent information that would be helpful to an Emergency Medical Technician (EMT) or other first responder in the event that you are unable to communicate for yourself.

We recommend you engrave:
Your First and Last Name
Medical Condition(s)
Treatment Considerations
Food and Drug Allergies
Emergency Contact Number with area code

When listing a medication, be sure to indicate whether you are taking this medication or are allergic to it. EG: ON STEROIDS vs STEROID ALLERGY
ICE is recognized as an abbreviation for “In Case of Emergency” and is commonly listed before your emergency phone number instead of a name.

Feel free to call us at 1.800.360.8680, and we will be happy to help you with your engraving.

For more information and sample engravings, please visit our Engraving Info page.

Custom engraving means every ID works for you. Choose the style you prefer, and we will engrave it with your medical information.

Click here to read more.

It’s important to note that every custom-engravable medical ID is just that: custom engravable. That means the same Lauren’s Hope medical ID will work whether you need a medical ID for diabetes, lymphedema, gastric bypass, or any other condition.

95% of first responders report they check the neck and both wrists of unresponsive patients, so despite the type of medical ID you choose, in an emergency, your medical ID may advocate for you.

Interchangeable medical ID bracelets: When you opt for an interchangeable medical ID, you’re purchasing a bracelet strand with lobster clasps at both ends and a removable medical ID tag. You can purchase multiple strands and continue using the same medical ID tag. If any of your personal information changes, you can simply replace the custom-engraved medical ID tag.

Traditional medical ID bracelets: Non-interchangeable or traditional medical IDs have affixed medical ID tags for an all-in-one solution.

Medical ID Cuffs: Cuffs are extremely easy to wear. Pull gently to open, put it on, and squeeze tighter for just the right fit every time. Cuffs are an excellent option for people who experience swelling of the extremities, those with dexterity challenges, and those who have had bariatric surgery and are looking for the ultimate in adjustability.

Medical ID necklaces and custom-engravable dog tags: Sometimes, people simply prefer medical ID necklaces to bracelets. Other times, people choose necklaces because they cannot wear bracelets in the workplace.

Over 60 million Americans have a medical condition which should be immediately known by first responders in the event of an emergency. EMT and first responders are trained to look for a medical alert. Medical identification alerts first responders to your vital medical information as well as your name and emergency contact information. With proper medical identification, a first responder may be made aware of your condition, providing the information that may assist them in treating you properly.

If you are a caregiver, then you should also wear a medical ID to alert emergency personnel of your loved one who needs attention. Let your medical identification jewelry speak for you when you can't.