Customer Resources

We know buying a medical alert can come with a lot of questions. Here, you'll find helpful tools, handy guides, and useful articles to help as you make your buying choices. Need more help? Check out our Frequently Asked Questions here.

Woman showing medical alert tag with custom engraving

Engraving Guide

Custom engraving means any style can work for you and your unique medical conditions, allergies, medications, and treatment precautions.

Learn more about what to engrave

Medical alert tag with common medical abbreviations

Common Medical Abbreviations

When deciding what to engrave, it’s important to communicate as much as possible. That’s where common abbreviations come into play.

Search for an abbreviation

Woman showing how to measure your wrist

Wrist Measurement Guide

In order to size your new bracelet, we'll need your wrist measurement. View our sizing guide here.

Read more about how to measure your wrist

Silver tone linked medical alert bracelet

Choosing the Right ID

Lauren's Hope offers a variety of bracelets and necklaces in an array of metal tones, styles, and materials. Which ones are right for you?

Find the right ID for you

Interchangeable medical alert bracelet with decorative ID tag

Benefits of Interchangeable IDs

Interchangeable medical ID bracelets offer two lobster clasps that allow you to mix and match your ID tag and bracelet strand. This design offers convenience and can save you money.

Learn more about interchangeables

Smiling woman brushing hair back and wearing medical alert bracelet

Who Should Wear a Med ID?

Medical alert jewelry is vital for people living with medical conditions such as food and drug allergies, chronic illnesses, rare diseases, autoimmune conditions, and any other diagnosis or treatment consideration that a first responder needs to know about.

Do you need a medical ID?

Hand reaching for popcorn wearing rose gold medical alert bracelet

DNR Jewelry Explained

First responders are trained to check for jewelry with the caduceus or star of life symbol on it, so many people choose to communicate their DNR decision by wearing a DNR medical alert bracelet.

Read more about DNR jewelry

Hand offering HSA/FSA debit card

FSA/HSA Eligibility

You can use your FSA or HSA debit card to pay for your new medical ID bracelet at Lauren’s Hope. You are not limited to any specific set of products or price point.

Learn more about paying with FSA/HSA funds

Smiling man wearing silicone medical alert bracelet

LH First Responders Survey

In 2020, Lauren’s Hope conducted a non-incentivized, independent survey of more than 100 First Responders and ER personnel.

See what real First Responders said

Wallet containing medical alert wallet card

Free Custom Wallet Card

Wallet cards are a great secondary way to keep your vital information at hand. Customize your free medical alert wallet card!

Customize your free wallet card